Hilary Douglas CB

During her career, Hilary has frequently led on setting up new Government bodies, closing down others, and managing the consequences of mergers and demergers. She led on major projects with significant change implications, such as large scale downsizing, relocations and projects to transform the working environment. She worked with suppliers to redesign services to match reducing resources. In all of these cases, relationship management and stakeholder engagement was vital to success. She trained as a coach some years ago to support her change management role, and has now left the civil service to coach executives in both private and public sector organisations.

The transformation of the Department for Trade and Industry into the Department for Business, Innovation and Skills A cross-Government task force on improving performance management skills Delivering substantial cost reductions in Departmental IT and accommodation costs The PFI project to gut and refurbish the Treasury building The Top Management Programme for prospective Board members in the private and public sectors Establishing new machinery for delivering Ministers’ policies for education Supporting Education Ministers in taking new legislation through Parliament

A graduate of New Hall, Cambridge. Qualified as a coach and as a Myers Briggs assessor. Fellow of the RSA and Member of the Company of Information Technologists Accredited Gateway Review Team leader for the Office of Government Commerce. Hilary lives in Walton-on-Thames, Surrey and is married with two adult sons. Her hobbies include European languages and history, travel and walking.